--- title: Belgium E-Invoicing description: Accountability-Storecove Integration --- [Skip to content](https://knowledgebase.counta.com/knowledge/belgium-e-invoicing#main-content) English Show submenu for translations ![AccountAbility\_logo\_primary\_fullcolor-1.png\]](https://knowledgebase.counta.com/hs-fs/hubfs/AccountAbility_logo_primary_fullcolor-1.png?height=40&name=AccountAbility_logo_primary_fullcolor-1.png) - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) Open main navigation Close main navigation - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [COUNTA Help Center](https://knowledgebase.counta.com/knowledge?hsLang=en) 2. [Receivables](https://knowledgebase.counta.com/knowledge/receivables?hsLang=en) 3. [E-Invoicing](https://knowledgebase.counta.com/knowledge/receivables?hsLang=en#e-invoicing) November 2, 2026 # Belgium E-Invoicing ## Accountability-Storecove Integration ### Overview Belgium requires structured electronic invoicing for B2B transactions within the scope of its mandate from January 1, 2026. Counta supports this requirement through its integration with Storecove, our e-invoicing API provider and Peppol Access Point. Storecove creates the required structured invoice format and delivers it through Peppol to your client’s receiving system. The Counta team manages the connection, so your agency does not need to manage network connectivity or document formatting directly. The integration supports outgoing **Client Job Invoices** and **Client Media Invoices**. **Client Sundry Invoices are not supported.** This article covers business-to-business (B2B) invoicing. Belgium also mandates e-invoicing for certain business-to-government (B2G) contracts, which are outside this article’s scope. For regulatory requirements and exceptions, see the [Belgian government’s B2B e-invoicing guidance.](https://einvoice.belgium.be/en/FAQ) Before you can send e-invoices, the following must be in place: 1. **Legal entity provisioning:** The Counta team registers your legal entity in Storecove. 2. **Office configuration:** Your agency maps each participating Counta Office to the corresponding Storecove legal entity and provides the additional seller details needed for invoicing. 3. **Client configuration:** Your agency maintains the identifiers and billing details needed to route invoices to each client. ### API configuration The Storecove account must be configured and connected to Counta before invoices can be sent. The Counta team manages the Storecove account on your behalf; your agency does not need direct access to Storecove. ### Storecove account setup Storecove provides separate Sandbox and Production accounts. For beta customers, Counta registers your legal entity in Sandbox using your company details so you can test the integration. Storecove confirms the registration before setup moves to Production. | Setting | What the Counta team does | | --- | --- | | Environment | Registers beta customers in Sandbox using their company details, then moves setup to Production after Storecove confirms the registration. | | API key | Creates and secures an API key in the Storecove admin panel. The key authenticates requests from Counta to Storecove. | | Webhook URL | Configures a webhook URL in Storecove so Counta receives status updates as they occur. | ### Credentials and Office mapping Storecove credentials are managed per account and environment—Sandbox or Production. By default, a single API key is shared across all legal entities. Per-legal-entity key overrides are also supported where needed. The **Storecove Legal Entity ID** identifies which legal entity a Counta Office uses when sending invoices. Once provisioning is complete, the Counta team provides this ID, and **your agency enters it on the corresponding Office record**. The API credential authenticates the connection; the Legal Entity ID determines the sender. #### Legal entity provisioning Each Counta Office that sends e-invoices must be linked to the appropriate legal entity in Storecove. This legal entity represents your company on the Peppol network and must be provisioned before invoices can be transmitted. The Counta team completes provisioning using the information your agency provides: 1. Opens the **Senders** section of the Storecove dashboard and registers your legal entity. 2. Enters your company’s name, address, and country. 3. Adds the relevant public identifiers, such as a VAT number or Chamber of Commerce number. For a Belgian entity, the KBO/BCE enterprise number uses scheme `0208`. 4. Submits the information to Storecove for validation. Approval typically takes up to one business day. 5. Once approved, selects whether the entity should appear in the public Peppol Directory. 6. Records the generated **Storecove Legal Entity ID** and provides it to your agency for Office mapping. Belgium is currently the only market confirmed for this integration. Identifier schemes for Germany, Malaysia, India, and the UAE will be added as those markets go live. #### Office configuration Once Counta has provisioned your legal entity in Storecove, **your agency must map the corresponding Counta Office to that legal entity**. ##### Required Office Custom Data fields On each participating Office record, populate the following **Office Custom Data** fields: | Custom Data field | What to enter | | --- | --- | | E-Invoice Source | `Storecove` | | E-Invoice Legal Entity ID | The Storecove Legal Entity ID provided by the Counta team for the company represented by this Office | Check that each Office is mapped to the correct legal entity before sending invoices. #### Additional seller and payment details Two different mechanisms capture the remaining seller details Storecove needs: Custom Data Types for most fields, and Office Notes for the registered address. ##### **Custom Data** Define a **Custom Data Type** for each of the following, and populate it with the relevant value for the Office: - Company Bank account number/IBAN - Company VAT/Tax ID number (with the country prefix, e.g. `BE0464972765`) - Company legal registration number (without the country prefix, e.g. `0464972765`) - Company contact email These feed the seller details Storecove requires: the IBAN supplies the seller's bank account for payment, the VAT/Tax ID number supplies the seller's VAT registration number, the legal registration number supplies the seller's business identifier, and the contact email supplies the seller's contact details on the invoice. ##### **Office Notes: registered address** The seller's registered address is captured in Office Notes, using this fixed format: > Registered Address: > Street Name: > Address Line 2: > City: > State: > Postal/Zip Code: The State line supports countries where state or province is part of the address; for Belgium it is left blank. The following seller details are still not captured as structured Office data and would need to be added before they can be included on the invoice: - Seller contact name and telephone - Bank account holder name (optional; could default to Office name) - Bank BIC/SWIFT (optional) #### Field mapping: Office to Storecove These are the Office-level fields, and the Storecove field each one maps to: | Counta Office field | Storecove / Peppol field | | --- | --- | | Office name | Seller legal name | | Office country | Seller country code and identifier scheme (e.g. Belgium → `0208`) | | Office Custom Data: Company legal registration number | Seller business identifier / electronic endpoint identifier | | Office Custom Data: Company VAT/Tax ID number | Seller VAT / tax registration number (sent with the country prefix, e.g. `BE0464972765`) | | Office Custom Data: Company Bank account number/IBAN | Payee financial account (bank account for payment) | | Office Custom Data: Company contact email | Seller contact email | | Office Notes: Registered Address | Seller postal address | ### Client configuration A client becomes eligible for electronic invoicing automatically when these three fields are populated on the client record: - **Company number** - **Tax ID number** - **Country of domicile** When these fields and the required Office configuration are complete, the client’s invoices are routed for electronic delivery. Otherwise, they follow the existing delivery path. The client’s billing address, contact name, phone number, and email address are also used to build the invoice. Keep these details current. ### Field mapping: Client to Storecove | Counta Client field | Storecove / Peppol field | | --- | --- | | Client name | Buyer legal name | | Company number | Buyer electronic endpoint identifier and business identifier; also used for Peppol routing | | Tax ID number | Buyer VAT number, entered with the country prefix, such as `BE0431666727` | | Country of domicile | Buyer country code and identifier scheme; also determines the Peppol routing scheme | | Billing contact address | Buyer postal address | | Billing contact name, phone, and email | Buyer contact details | ### End-to-end workflow Once the Storecove account, legal entity, Office, and Client records are configured, eligible invoices flow automatically from approval through submission and delivery. #### Sending an invoice Before getting started, add the **E-Invoice** column on the Media Invoice and Job Invoice landing pages by clicking the **Layout** icon and setting the E-Invoice column to be visible. Invoices eligible for e-invoicing will have a "**Details**" hyperlink in this column, which brings you to the **E-Invoice Details** page. When a **Client Job Invoice** or **Client Media Invoice** is posted in Counta: 1. **Counta checks eligibility.** The system checks that the invoice’s Client and Office records contain the information required for electronic invoicing.  E 1. **Counta prepares and submits the invoice.** Counta reads the invoice header and entries directly from the application database, converts the data into the format required by Storecove, and submits it.  The **E-Invoice** column is updated with the status of "**Submitted**". 2. **Storecove acknowledges submission.** Storecove immediately returns a submission reference confirming that the invoice has been accepted for processing.  You can access the transmission details by clicking on the "**Submitted**" hyperlink in the **E-Invoice** column. 3. **Storecove transmits the invoice and provides updates.** As the invoice moves through the network, Storecove sends delivery updates and, where supported, buyer acknowledgments. Tax-authority clearance is included only where applicable; it is not a required stage of Belgian Peppol delivery. 4. **Invoice files become available.** After successful transmission, the transmitted document and a PDF copy can be retrieved as evidence. These are available in the "**Files and Hyperlinks**" section of the invoice. See **Tracking status, files, and hyperlinks** below for status definitions and file availability. #### Correcting a sent invoice Once an invoice has been submitted and confirmed, it cannot simply be resent to change its contents. Issue a credit note and reissue the invoice. Resending is limited to unsuccessful submissions, including **Failed** and **No Route Found** outcomes. No-route failures are included under **Rejected** in the status list below. See **Resend** for the action and confirmation requirement. #### Tracking status, files, and hyperlinks | Status | Meaning | | --- | --- | | Not Applicable | The invoice is not eligible for e-invoicing based on its Counta configuration. | | Submitted | The invoice has been submitted and is awaiting network processing. | | Cleared | Where tax-authority clearance applies, the invoice has been cleared and is on its way to the receiver. This is not a required stage of Belgian Peppol delivery. | | Delivered | The invoice has been received by the buyer’s access point.  Only applicable if the recipient's system sends the status back. | | Failed | A technical problem prevented the invoice from being sent. | | Rejected | No valid route to the receiver was found, or the buyer rejected the invoice.   Only applicable if the recipient's system sends the status back. | Retry attempts run automatically in the background and are not displayed individually. The invoice record shows the current status and final outcome. #### Resend The **Resend** button is available only for invoices in **Failed** or **Rejected** status and requires confirmation before submission. #### Files and evidence After successful transmission, the transmitted electronic document and a PDF copy are available from the invoice record as evidence of transmission.See the [Belgian government’s guidance on keeping electronic invoices](https://einvoice.belgium.be/en/FAQ/general-questions-keeping-electronic-invoices). - [Product Updates](https://knowledgebase.counta.com/knowledge/product-updates?hsLang=en#main-content) - [Live](https://knowledgebase.counta.com/knowledge/product-updates?hsLang=en#live) - [Tutorial Video Library](https://knowledgebase.counta.com/knowledge/tutorial-video-library?hsLang=en#main-content) - [General Navigation](https://knowledgebase.counta.com/knowledge/tutorial-video-library?hsLang=en#general-navigation) - [Time and Task](https://knowledgebase.counta.com/knowledge/tutorial-video-library?hsLang=en#time-and-task) - 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