Last updated: June 12, 2025
New version available
Version 1.5 is now on the App and Google Play Stores. This release includes Smart Scanning of Receipts. To enable this feature, please contact your Accountability Account Lead.
Check out the full Release Notes.
For a history of all releases, check out the What's New library.
Your user account
The COUNTA Mobile App is an extension of the Accountability desktop application. All master files and transaction data are owned and controlled by your company.
User account management and deletion are managed by your company's Accountability Administrator. Please contact them for more information.
Corporate credit cards
Navigate to the Cards tab to view your credit card transactions . Depending on your agency, these transactions are fed directly from your credit card company or imported through the standard Accountability template.
View credit card transactions
- Use the Filters on the top-right of the page to zoom in on specific transactions. For example, you could opt to just see un-submitted transactions for a specific merchant.
- The Total on the top-left of the page reflects the sum of all transactions in view.
Update a single transaction
Click on a specific transaction card to bring up the detailed view. The transaction Date, Amount, and Credit card number (last 4-5 digits) are not editable.
- Click the Receipt photo icon and choose the proof of purchase for this transaction from your device gallery or take a photo of the receipt on the spot. You'll see a receipt icon on the transaction card if a receipt is attached.
- Allocate this transaction to a specific Job by clicking into the Job No. field. Scroll through the list of active jobs or search for a specific job by entering the job description or job number. Pinned jobs are shown on the top of the list.
- Specify the expense category for this transaction by clicking into the Task Type field. Scroll through the list of task types or search for a specific code or name. Pinned expense categories are shown on the top of the list.
Note: If your agency does not require a Job No. for non-billable jobs, you can select a Task Type without entering a Job No. - If your company requires you to record Attendees, click into the Attendees field and select from a list of internal Employees or add new external Non-Employee contacts. By default, the expense employee is added as the first attendee.
- Enter a Description. You can also optionally enter additional notes.
- Click "Save" when you're done.
Update multiple card transactions at one time
- If multiple transactions are for the same Job and/or Task Type, you can code these transactions at one time by clicking Select on the My Cards page.
- Click Select All to select all transactions on the page or select specific transactions by clicking on the box to the left of each card.
Code button. This brings up a page where you can code the selected transactions against the same job, the same task type, or add the same description or notes. When you're done, Click Save. 
Split a credit card transaction
If a single card charge needs to be split across multiple jobs or task types:
- Tap the Split button at the bottom of the transaction screen.
- By default, the app creates two splits. A running Balance is displayed on the top. Allocate each split to the corresponding Job and/or Task Type and add a description.
- Add more splits as needed.
Before splitting: Attach the receipt for the card charge so you don't have to attach the same receipt to multiple transactions after.
Submit credit card transactions for approval
Once you have attached the receipt and assigned the job, task type, and description to your un-submitted credit card transactions, you can now submit these transactions for approval.
- Click on Filters and choose the status of Un-submitted.
- Click Select. You will see a checkbox to the left of each un-submitted transaction.
- Click Select All and then click the
Submitbutton.