--- title: "Getting Started with the Counta API: Web and Postman Instructions" description: This guide provides simple, step-by-step instructions for using our API documentation and Postman. It’s designed for team members who may not have a technical background. Open your web browser and go --- [Skip to content](https://knowledgebase.counta.com/knowledge/getting-started-with-the-counta-api-web-and-postman-instructions#main-content) English Show submenu for translations ![Counta\_logo\_fullcolor](https://knowledgebase.counta.com/hubfs/Counta_logo_fullcolor.svg) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Counta Help Center](https://knowledgebase.counta.com/knowledge?hsLang=en) 2. [API & Integrations](https://knowledgebase.counta.com/knowledge/api-integrations?hsLang=en) 3. [Counta API](https://knowledgebase.counta.com/knowledge/api-integrations?hsLang=en#counta-api) November 13, 2026 # Getting Started with the Counta API: Web and Postman Instructions ### **API Usage Instructions** This guide provides simple, step-by-step instructions for using our API documentation and Postman. It’s designed for team members who may not have a technical background. ### **Using the API Documentation Website** 1. Open your web browser and go to the token endpoint [**here**](https://api.docs.counta.com/reference/token_token)**.** #### **Authenticate Using Form Data** 1. Scroll to the bottom of the page to find the section labeled **Form Data**. 2. Fill in the following fields: - `grant_type`: type in `password` - `tenantId`: enter your company’s tenant ID - `username`: enter your username (usually your email) - `password`: enter your password ![](https://knowledgebase.counta.com/hs-fs/hubfs/image-from-clipboard-png.png?width=688&height=535&name=image-from-clipboard-png.png) ![](https://knowledgebase.counta.com/hs-fs/hubfs/image-from-clipboard-png-1.png?width=688&height=397&name=image-from-clipboard-png-1.png) #### **Trigger Authentication** 1. Click the **Try it!** button at the top-right of the section. 2. After a moment, you’ll see a response on the screen with different information. 3. Look for the line that says: `"access_token": "..."` 4. Copy only the text inside the quotes — this is your token (don’t copy the quotation marks). #### **Use Token to Access Endpoints** 1. Find the section or tab for the endpoint you want to use (for example, **Employee**). 2. In the **Headers** section (usually at the top right), add a new key-value pair: - Key: `Authorization` - Value: `Bearer [Paste your copied token here]` #### **Test Endpoint Calls** 1. Click **Try it!** to test the endpoint. 2. If the endpoint needs extra info (like an employee ID), make sure to fill it in before clicking Try it. ### Authenticate with the API Using Postman To get your access token and start making authorized requests, follow these steps in Postman. #### Steps 1\. Set Up the Token Request **Endpoint:** `POST`[`https://api.accountabilityone.com/v1/token`](https://api.accountabilityone.com/v1/token) 1. Open Postman. 2. Click **+ New Request** (or import the API collection if provided). 3. Set the method to **POST** and paste the following URL: 4. [`https://api.accountabilityone.com/v1/token`](https://api.accountabilityone.com/v1/token) 5. Go to the **Body** tab. 6. Select **x-www-form-urlencoded** as the format. 7. Add the following key-value pairs: - `grant_type`: `password` - `tenantId`: `[Your Tenant ID]` - `username`: `[Your Username]` - `password`: `[Your Password]` 1. Click **Send**. ### ![](https://knowledgebase.counta.com/hs-fs/hubfs/image-png-Jul-01-2025-03-39-31-7085-PM.png?width=688&height=692&name=image-png-Jul-01-2025-03-39-31-7085-PM.png)   #### 2. Retrieve and Use the Access Token 1. In the response section below, look for the `access_token` field. 2. Copy the value (without the quotation marks). ![](https://knowledgebase.counta.com/hs-fs/hubfs/image-png-Jul-01-2025-03-39-51-7900-PM.png?width=688&height=670&name=image-png-Jul-01-2025-03-39-51-7900-PM.png) 3\. Set Authorization at the Collection Level 1. In the Postman sidebar, find your API **Collection**. 2. Click the collection top level folder. 3. Go to the **Authorization** tab. 4. Set **Type** to `Bearer Token`. 5. Paste your copied token into the **Token** field. 6. Click **Save**. ![](https://knowledgebase.counta.com/hs-fs/hubfs/image-png-Jul-01-2025-03-40-08-5005-PM.png?width=688&height=526&name=image-png-Jul-01-2025-03-40-08-5005-PM.png) 4\. 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