Skip to content
English
Sign in
  • There are no suggestions because the search field is empty.

How to cancel media bookings

Media bookings can be cancelled if a placement is no longer required. Cancellations may retain the spot in the schedule or remove it entirely, depending on agency needs.

Steps to Cancel Media Bookings

Cancel but keep the spot in the schedule

  1. Open a Media Schedule and select the Medium containing the booking.

  2. Check the box next to the booked spots or insertions.

  3. Click Cancel.

  4. Enter notes if required, then click OK.

  5. Optionally print a cancellation confirmation.

  6. The booking record will show both the original booking and its cancellation.

Cancel from Media Bookings

  1. Go to NAVIGATION BAR > MEDIA > Media Bookings.

  2. Search for the booking you want to cancel.

  3. Check the box next to the booking.

  4. Click Cancel Booking.

  5. Add notes if required, then confirm.

Cancel and delete the spot from the schedule

  1. Follow the same steps as above.

  2. Instead of selecting Cancel, choose Cancel and Delete.

  3. The booking and its associated spot or insertion will be removed.

Key Concepts

  • Cancel vs Cancel and Delete: Cancelling keeps the spot for reference, while Cancel and Delete removes it from the schedule.

  • Notes and Confirmations: Notes help explain why bookings were cancelled.

  • Audit Trail: Both the booking and its cancellation remain visible in the system.

Why It Matters

Cancellations allow agencies to manage changes in media plans without losing visibility of prior commitments. This ensures financial accuracy while maintaining a clear record of adjustments.