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How to reply through My Messages

My Messages allows a user to reply to e-mails sent from within Accountability. Users can either reply via email or through the Accountability system.

A message from messages@accountabilityaccess.com will be received by the recipient via email. 

Steps:  

  1. Reply via email: Click on the Reply URL link at the top of the email message 


    1. A new window directed to Accountability system will pop up. Select Reply


    2. Reply to Message

       
    3. Select Send
  2. Reply via Accountability system by selecting User Profile Name>My Messages>Inbox 
    1. Choose a subject hyperlink to reply to


    2. Select Reply or Reply All 


    3. Type a message


    4. Select Send