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How to reply through My Messages

My Messages allows a user to reply to e-mails sent from within Accountability. Users can either reply via email or through the Accountability system.

 

 

Tip: A message from messages@accountabilityaccess.com will be received by the recipient via email.

Reply via Email

1. Click on the Reply URL link at the top of the email message

2. A new window directed to Accountability system will pop up. Select Reply

3. Reply to Message

4. Click Send

Reply via Accountability system

5. Navigate to User Profile Name > My Messages

6. Choose a Subject hyperlink to reply to

7. Select Reply or Reply All

8. Type a message

9. Click Send