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How to reply through My Messages
My Messages allows a user to reply to e-mails sent from within Accountability. Users can either reply via email or through the Accountability system.
A message from messages@accountabilityaccess.com will be received by the recipient via email.
Steps:
- Reply via email: Click on the Reply URL link at the top of the email message
- A new window directed to Accountability system will pop up. Select Reply
- Reply to Message
- Select Send
- A new window directed to Accountability system will pop up. Select Reply
- Reply via Accountability system by selecting User Profile Name>My Messages>Inbox
- Choose a subject hyperlink to reply to
- Select Reply or Reply All
- Type a message
- Select Send
- Choose a subject hyperlink to reply to