How to reset expired CSI user credentials

If you encounter a User Credentials Have Expired message when trying to use the Send to CSI link to transfer payments to CSI, it's required to reset your password and re-enter your credentials in Accountability.

Steps: 

1. Reset the expired password in CSI. 
   
2. Navigate to SET UP FILES > Set Up Options
3. Click  API Integrations located at the top of the page. 
4. Click on CSI Credentials.
5. Enter the new password in the Accountability CSI Credentials. 
   
6. Once the new password has been entered into the CSI Credentials page, it will clear out for security reasons, and you can resubmit payment using Send to CSI