How to void or cancel a receipt

This guide explains how to void or cancel a receipt directly from the search payments landing page.

1. Navigate to ACCOUNTING > Receivables > Receipts.

2. By default, the Search Payments screen will display Unposted Only payments. Change the SHOW POSTED? field to Posted Only.

3. Check the RECEIPT NO. you wish to cancel.

4. Click CANCEL.

5. A Cancel Payment dialogue box will pop up. Change the REVERSAL DATE, ACCOUNTING YEAR, and ACCOUNTING MONTH

6. Click OK.

Accountability 2026