--- title: Manage Purchase Orders with Counta AI Connector description: Manage Purchase Orders using natural-language requests through the Counta AI Connector. Authorized users can create and update Purchase Orders via MCP-connected AI workflows while maintaining existing permissions, approval processes, and business controls. --- [Skip to content](https://knowledgebase.counta.com/knowledge/manage-purchase-orders-with-counta-ai-connector#main-content) English Show submenu for translations ![AccountAbility\_logo\_primary\_fullcolor-1.png\]](https://knowledgebase.counta.com/hs-fs/hubfs/AccountAbility_logo_primary_fullcolor-1.png?height=40&name=AccountAbility_logo_primary_fullcolor-1.png) - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) Open main navigation Close main navigation - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [COUNTA Help Center](https://knowledgebase.counta.com/knowledge?hsLang=en) 2. [AI](https://knowledgebase.counta.com/knowledge/ai?hsLang=en) 3. [MCP Servers](https://knowledgebase.counta.com/knowledge/ai?hsLang=en#mcp-servers) October 19, 2026 # Manage Purchase Orders with Counta AI Connector ## Create and update purchase orders through supported AI tools using natural-language requests. ### What is it? Counta AI Connector lets authorized users create, update, and cancel purchase orders by chatting with a connected AI assistant. Instead of navigating to the Purchase Orders workspace for a specific action, describe what you need in plain language—for example, create a PO for a production supplier, update the amount for an activation, or cancel an overhead purchase. This builds on the ability to review open purchase orders during PO reconciliation, available since the connector’s initial launch. ### Why does it matter? If you already use an AI assistant to work with supplier requests, project information, or other inputs to purchase orders, you can now act on the related POs without leaving that workspace. Once the purchasing details are confirmed, you can: - Create a purchase order with the required supplier and purchasing details. - Update multiple purchase order details in one request. - Add a job and make a PO billable or non-billable. - Correct information identified during a review. - Cancel a purchase order that is no longer needed. - Use information from another approved, connected business system to complete a PO action. ### How does it work? Tell your connected AI assistant what purchase order action you need to complete. For example: - **Create:** “Create a purchase order for Apex Productions for $25,000 for the campaign video shoot on job 10452. Make it billable.” - **Update:** “Update purchase order 10524 to $18,000 and note that the revised amount includes additional brand ambassadors for the pop-up activation.” - **Cancel:** “Cancel purchase order 10618 for the office furniture—we’re keeping the existing desks.” When creating a PO, include the supplier, job where applicable, and purchasing details required by your agency. For updates or cancellations, identify the purchase order and specify the action. The assistant interprets the request and validates the information against available Counta data, your permissions, and business rules. If information is missing, invalid, or unclear, it provides guidance before completing the action. The supplier on an existing purchase order cannot be changed. ### ExampleUse cases #### Create a PO for a production engagement You’re using an AI assistant to work with confirmed production costs for a campaign shoot. Ask it to create the PO with the supplier, amount, job, and billing treatment. #### Update a PO when an activation’s scope changes An experiential campaign needs additional brand ambassadors or event support. Once the revised costs are agreed, ask your AI assistant to update the PO amount and record the reason for the change. #### Cancel an overhead PO An office purchase is no longer going ahead. Ask your AI assistant to cancel the related PO, subject to Counta’s rules for canceling that record. #### Correct information during PO reconciliation While reviewing open purchase orders through Counta AI Connector, you identify a correction. Request the supported update in the same workspace. ### Working across connected systems When your AI assistant also has approved access to another business system, you may be able to use information from that system to manage purchase orders in Counta. For example: - “Using the approved production brief, create a purchase order in Counta for job 10452.” - “Add the job from our project system to purchase order 10524 and make the PO billable.” - “Update purchase order 10524 using the agreed costs in the revised activation budget.” The assistant needs access to the source information and sufficient details to complete the Counta action. This supports user-directed workflows across connected systems. It does not replace formal integrations, automated synchronization, or established procurement processes. ### Controls remain in place All purchase order actions follow the connected user’s Counta permissions, business rules, and restrictions on editing or cancelling records. Approvals continue to be managed in Counta or through email, following your agency’s configured approval workflows. Managing a purchase order through an AI assistant does not bypass approval requirements. ### When should I use it? Use Counta AI Connector when you’re already working in an AI assistant and have a specific purchase order action to complete—for example, creating a PO from confirmed costs, updating it after an agreed change, or canceling a purchase that is no longer needed. For broader purchase order administration, approval review, reporting, or detailed procurement management, use the Purchase Orders workspace in Counta. Approvals can also be completed through email where configured. #### Availability Counta AI Connector is included with eligible Platform subscriptions. 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