--- title: How to create a new product or edit an existing product  description: The following records are an essential part of the client reporting hierarchy within the system:  An optional percentage-based fee is added to third-party (supplier) cost charges on estimates and prod --- [Skip to content](https://knowledgebase.counta.com/knowledge/products#main-content) English Show submenu for translations ![AccountAbility\_logo\_primary\_fullcolor-1.png\]](https://knowledgebase.counta.com/hs-fs/hubfs/AccountAbility_logo_primary_fullcolor-1.png?height=40&name=AccountAbility_logo_primary_fullcolor-1.png) - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) Open main navigation Close main navigation - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [COUNTA Help Center](https://knowledgebase.counta.com/knowledge?hsLang=en) 2. [Master Files](https://knowledgebase.counta.com/knowledge/master-files?hsLang=en) 3. [Clients](https://knowledgebase.counta.com/knowledge/master-files?hsLang=en#clients) August 6, 2026 # How to create a new product or edit an existing product  ## This guide provides a straightforward process for creating or editing products within a client management system, ensuring users can efficiently manage product details. It outlines essential steps, including assigning a client manager and setting service fees, which are crucial for financial oversight and reporting. By following this guide, users can streamline their product management, enhance accuracy in invoicing, and improve overall operational efficiency. It's a valuable resource for anyone looking to optimize their product offerings. ### Step by Step Guide: 1\. Navigate to **Master Files \> Clients.** ![](https://colony-recorder.s3.amazonaws.com/files/2025-11-11/d1aa3499-bfcc-420a-a519-9ef94d56ec10/user_cropped_screenshot_4b6c8186c8c14383afa52d319ef7869c_text_export.jpeg) 2\. Select a **client code.** ![](https://colony-recorder.s3.amazonaws.com/files/2025-11-11/9c3cbc94-1d9c-411a-8631-ef592e4481f8/user_cropped_screenshot_dde8221c009a45d1a0682416dd1a8ab7_text_export.jpeg) 3\. Click on **Settings** and select **Products** from the dropdown list. ![](https://colony-recorder.s3.amazonaws.com/files/2025-11-11/d932aa2b-549c-4dcf-a133-f269a55cbeab/user_cropped_screenshot_46cc7d6d61944e429e1aee66d5443c7d_text_export.jpeg) 4\. Click the **New Product** button. ![](https://colony-recorder.s3.amazonaws.com/files/2025-11-11/33330c12-2f8c-43ca-b1a3-cd180b9759a4/user_cropped_screenshot_718766f81e434533897fa2c83461f6f5_text_export.jpeg) 5\. Enter the required information: **Product Code** Enter a product code. An alpha or numeric can be used. **Product Name** **Enter a product name.** **Client Manager** Assign an employee who will be responsible for the overall financial management of the product. When a new job is added for the product, the job client manager will be automatically set to the assigned employee, but it can be changed at the job level if necessary. Additionally, several reports in Accountability allow you to select and filter based on the client manager. **Service Fee %** An optional percentage-based fee is added to estimates and production invoices. When a new job is added for the product, the job service fee % will default to the % assigned here, but it can be changed at the job level. Further - this may be varied for individual estimates and invoices as required. Services fees are disclosed as a separate line on estimates and production invoices. **Supplier Invoice Mark Up %** An optional percentage-based fee is added to third-party (supplier) cost charges on estimates and production invoices. When a new job is added for the product, the job markup % will default to the % you assign here, but it can be changed at the job level. Further - this may be varied for individual estimates and invoices as required. Mark Up is not disclosed on estimates and production invoices. ![](https://colony-recorder.s3.amazonaws.com/files/2025-11-11/c8fd76a5-e1b6-48a7-aa7f-c43268c77955/user_cropped_screenshot_0e60f78d3a24490aad39887a9dc5a97d_text_export.jpeg) 6\. 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