Timesheet Is Approved but Not Posting

Common Scenarios

• Time appears under Unposted Time even though it is approved
• Error message states the timesheet must be submitted or approved, but it already is
• Posting date exists, but time does not post
• Time appears on employee reports but not on job reports

Common Causes

A timesheet will not post if any of the following conditions exist:

• The job was made inactive or locked after the timesheet was approved
• The employee’s “Submit Required” setting was toggled on/off after time entry
• The task type is locked/restricted
• The office’s accounting period is closed
• Time posting runs on a schedule (or manually) and may not post immediately after approval
• The timesheet is stuck due to a system state mismatch (common after setting changes or period close/reopen activity)

Resolution Steps

• Confirm the job is active and allows time posting.
• Check if the employee record is active

• Confirm the accounting period is open for the employee’s office.
• Review whether Submit Required was recently changed for the employee
• Review whether the task type is locked or allows posting
• If all settings are correct and time still does not post, the timesheet is likely stuck and cannot be resolved by re-approving alone.

Helpful To Know

• Unposting and reposting may not be available depending on permissions.