---
title: What are Billable Rates and how do they work?
description: Learn how Billable Rates work in Accountability, including client-specific pricing, employee billing rates, task type overrides, and how the system determines which rate to apply.
---

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May 7, 2026

# What are Billable Rates and how do they work?

## Billable Rates can be configured at multiple levels, allowing agencies to control billing flexibility while maintaining standardized processes across the organization.

Billable Rates in Accountability allow agencies to define how billable time is priced for specific clients, jobs, employees, task types, or products. Billable Rates help agencies manage negotiated pricing structures, specialized service rates, and client-specific billing agreements without changing standard employee billing defaults.

Billable Rates can be configured at multiple levels, allowing agencies to control billing flexibility while maintaining standardized processes across the organization.

#### **Where are Billable Rates located?**

Steps:

1. Navigate to **MASTER FILES \> Clients**
2. Select the applicable client
3. Click **Settings**
4. Select **Billable Rates**

#### **What can Billable Rates be used for?**

Billable Rates can be used to support:

- Client-specific negotiated rates
- Employee-specific billing rates
- Job-level pricing agreements
- Task Type billing structures
- Product-based billing
- Internal charge classifications
- Multi-currency billing arrangements
- Day-rate or blended-rate billing models

#### **How does the system determine which Billable Rate to use?**

The system evaluates Billable Rates based on the most specific match available.

Examples:

- A job-specific employee rate overrides a general client rate
- A task-type-specific rate overrides a default employee billable rate
- A client-specific rate can override standard billing structures

This allows agencies to maintain flexible billing arrangements while preserving consistency across jobs and invoices.

#### **Billable Rate fields**

| Field | Description |
| --- | --- |
| Client | The client the rate applies to |
| Product | Optional product restriction |
| Job No. | Optional job-specific billing rule |
| Job Type | Optional job type restriction |
| Task Type | Defines the service or activity being billed |
| Employee | Applies a rate to a specific employee |
| Title | Optional description for the rate |
| Internal Charge Type | Defines the billing classification |
| Hourly Billable Rate | The billing amount applied |
| Currency Code | Currency used for billing |
| Active | Enables or disables the rate |

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