--- title: Setting Up QuickSight description: Learn how to enable Amazon QuickSight for your agency in Accountability, including how to submit a setup request and register users for dashboard access. --- [Skip to content](https://knowledgebase.counta.com/knowledge/setting-up-quicksight#main-content) English Show submenu for translations ![AccountAbility\_logo\_primary\_fullcolor-1.png\]](https://knowledgebase.counta.com/hs-fs/hubfs/AccountAbility_logo_primary_fullcolor-1.png?height=40&name=AccountAbility_logo_primary_fullcolor-1.png) - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) Open main navigation Close main navigation - [COUNTA by Accountability](https://8829720.hs-sites.com/counta-by-accountability) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [COUNTA Help Center](https://knowledgebase.counta.com/knowledge?hsLang=en) 2. [Data Analysis](https://knowledgebase.counta.com/knowledge/data-analysis?hsLang=en) October 24, 2025 # Setting Up QuickSight #### **Overview** QuickSight is Accountability’s advanced reporting and dashboarding solution. Before your agency can begin using QuickSight, the database must be activated by the Accountability support team. Once enabled, administrators can register users and assign access levels directly within the platform.   This article outlines the steps to request QuickSight activation and register users for access.   #### **Step 1: Submit a Setup Request** To enable QuickSight for your agency: 1. Navigate to the **Support Tickets** section by clicking the magnifying glass icon in the top navigation bar. 2. Select **Submit a New Ticket**. 3. In the **Subject** field, enter: `Enable QuickSight for Agency`. 4. Set the **Severity** to `Standard` unless otherwise instructed. 5. In the **Description**, include your agency name and confirm that you would like QuickSight enabled for your database. 6. Click **Submit**. Alternatively, you can email the request to **support@counta.com** with the same details. Once the request is processed, you will receive confirmation that QuickSight has been activated for your agency.   #### **Step 2: Register Users for QuickSight** After QuickSight is enabled, administrators can register individual users: 1. Navigate to **Master Files \> Employees**. 2. Open the employee record for the user you wish to register. 3. Under **Settings**, click **Register** **QuickSight User**. 4. Choose the appropriate access level: - **Author**: Can create reports and dashboards. - **Reader**: View-only access. 5. Click **OK**. The system will automatically create a QuickSight user account. Repeat this process for each user who requires access. --- #### **Step 3: Manage Access Settings** To manage QuickSight access for groups of users: 1. Go to **Set Up Files \> User Access Groups**. 2. Select the relevant group. 3. Assign QuickSight-related permissions by selecting the appropriate transaction types. 4. Use the **Dashboard Tile Form** to control access to specific dashboard tiles. This allows you to define which users can view, create, or publish dashboards within QuickSight. --- #### **Security and Permissions Notes** - Only users with active Accountability profiles can be registered for QuickSight. - Access levels (Author vs. Reader) determine whether a user can build dashboards or only view them. - Permissions can be updated or revoked at any time through the **User Access Groups** module. --- #### **Next Steps** Once QuickSight is set up and users are registered, you can begin working with datasets and building dashboards. For guidance on these next steps, see the related articles below.   #### **Related Articles** | **Article Title** | **Description** | | --- | --- | | [**Managing QuickSight User Access**](https://knowledgebase.counta.com/knowledge/managing-quicksight-user-access?hsLang=en) | How to grant, modify, or revoke QuickSight permissions for users. | | [**Creating and Publishing Dashboards in QuickSight**](https://knowledgebase.counta.com/knowledge/creating-and-publishing-dashboards-in-quicksight?hsLang=en) | How to build, customize, and share dashboards with other users. | | [**Accessing Datasets in QuickSight**](https://knowledgebase.counta.com/knowledge/accessing-datasets-in-quicksight?hsLang=en) | How to locate and open datasets connected to your Accountability data. | | [**Creating Recurring Datasets in QuickSight**](https://knowledgebase.counta.com/knowledge/creating-recurring-datasets-in-quicksight?hsLang=en) | Set up automated dataset refresh or scheduled dataset |   - [Product Updates](https://knowledgebase.counta.com/knowledge/product-updates?hsLang=en#main-content) - 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